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Returns & Exchanges
What is Betabrand's return policy?
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An item I am trying to return is missing or not listed on the return form
I received this order as a gift, can I return it?
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Shipping
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Does Betabrand ship internationally? How much does it cost?
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Pre-orders
What does Pre-order mean?
When am I charged for Pre-orders?
When will my Pre-order ship?
it is currently, or past the stated ship date on my confirmation and my Pre-Order still hasn’t shipped. What’s up?
Crowdfunding
What is Crowdfunding?
Am I charged for Crowdfunding an item?
Why do I need to wait so long for my Crowdfunded purchases?
Orders and Order History
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My order says 'In-Stock Items Shipped’, but I am missing items.
How can I cancel or make a change on my order?
Does Betabrand accept group/bulk orders?
Does Betabrand offer Wholesale purchasing?
My card is getting declined/I am receiving zip code errors at checkout
Product Information
Is a mens/womens size chart available?
Which mens/womens size is right for me?
How do the Dress Pant Yoga Pants fit?
What is the difference between 'Petite', 'Long', and 'Regular' sizes for Dress Pant Yoga Pants?
Does Betabrand carry plus or tall sizes?
What are the care instructions, and where can I find them?
Referrals
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Does Referral Credit/Store Credit Expire?
Discounts, Promos, and Newsletters
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I’ve noticed an item I recently purchased is now on sale. Can I get a price adjustment?
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