We have the ability to change the address on any orders that haven't shipped yet. However, if the order is already en route (shipping label created) we recommend contacting the carrier immediately to arrange a return to sender or a reroute. After that, you can contact our Customer Service we’ll try our best to help you locate and redirect your order, if possible.

Please note: Once a package has left our warehouse and in the hands of the carrier we cannot guarantee a successful reroute. 

If your order ends up being delivered to the wrong address, we will refund your order as a one time courtesy, but we do not send replacement orders out.