As stated at checkout and in your order confirmation e-mail, our flat rate standard shipping method is 10-12 business days and our expedited shipping (if available) is 3 business days. Business days do not include weekends or holidays.
Please note that shipping methods do not include handling time by our warehouse. All orders are subject to a possible 2-4 business day processing period before they may ship.
Carriers often experience unexpected delays and when that happens, we make it a point to note that in our shipping method section during checkout so we kindly ask that you give it a few more days outside of our delivery timeframe. We appreciate your patience.
If you paid for expedited shipping, your order is still subject to this processing time. If you find that your order still falls outside of the promised delivery window, please send us an e-mail at firstname.lastname@example.org to let us know.